AddOn Training Refund Policy

AddOn Training refund policy (“Refund Policy”) is designed to be fair and equitable to all. The Refund Policy is communicated to participants prior to enrolling in a course via the AddOn Training’ website, and once enrolled in a course or program

To request a refund for a course, participants must adhere to the Refund Policy and procedures for such request as described below.

1. Refund Process

To request a refund for a course, the participant submits the request to withdraw from the course to AddOn Training along with any required documents. AddOn Training reviews the request to approve or reject the refund request based on its eligibility defined in Section 3. AddOn Training informs the participant about the refund decision, amount and timeline.

2. Refundable and non-refundable fees

AddOn Training Course fees for all courses includes two components:

• Refundable fees
• Non-refundable fees

Non-refundable fees include Application fees, Registration fees and Administration fees.

Non-refundable fees = Registration fees + Application fees (if applicable) + Administration fees

While Registration fees and Application fees vary from course to course upto 20% each, the Administration fees are fixed for every course at INR 5,000.

Non-refundable fees = Registration fees + Application fees (if applicable) + INR 5,000

The remaining fee (Course fees – Non-refundable fees) is considered as Refundable fees.

3. Refund Eligibility

The course participant can raise a refund request for one (or more) the following reasons if the participant decides not to pursue the course further.

• If the course does not commence within 45 days of the stated course commencement date and the participant decides not to pursue the course, the participant should raise the refund request before the actual course commencement date. The participants will be eligible for 100% refund of Refundable fees as mentioned in Section 2. If the refund request is raised after the actual course commencement date, the participant will not be eligible for refund.
• Student needs to complete the exam within 3 months or same calendar year whichever is earlier. If there is any delay, AddOn Training is not liable for any refund and student would be entitled to pay completely for exam cost
• If AddOn Training terminates the course before the course completion date, all participants will be eligible for 100% refund of full Course fees as mentioned in Section 2.
• No refund or credit to the participants once the course has commenced.
• For the Students who has registered for Diploma Courses, may withdraw the Courses within 15 days of Registration

4. Refund Timeline

Refunds of course fees, if applicable, will be paid to participants within twenty one (21) days from the date that AddOn Training receives the participant’s written notice of withdrawal with complete documentation.

Important Points

• Refunds will be paid directly to the participant only.
• AddOn Training reserves the right, in its sole discretion, to dismiss a participant from a course at any time and provide a refund to the participant pursuant to the stated refund policy above. Participants who are dismissed from a course due to a violation of AddOn Training’ Code of Conduct are not entitled to any refund.
• AddOn Training reserves the right to revise the terms & conditions of this policy without any prior notice.